FARMAURA TERMS

Terms for using FarmAura's website and enquiry services.

These terms explain how customers and business buyers may browse FarmAura products, use website information, and start direct enquiries for availability, pricing, delivery, wholesale, or export-interest conversations.

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Branded FarmAura pantry products arranged with neutral policy documents

Confirmed details matterDirect enquiry before order commitment

Terms overview

Clear terms for a direct-enquiry buying experience.

FarmAura's website is designed for product discovery, catalogue browsing, and direct enquiries. Product availability, price, pack size, delivery possibility, and business requirements are confirmed through accepted communication before an order or business arrangement is treated as final.

Product discoveryDirect enquiryConfirmation before orderCareful product claims

Website use

Using the FarmAura website

Visitors may use the FarmAura website to browse products, read category information, review policies, and start product, wholesale, or export-interest enquiries.

Use the website lawfully and responsibly.

Do not misuse forms, links, content, images, brand assets, or communication channels.

Do not attempt to interfere with website security, performance, or availability.

Do not copy or misrepresent FarmAura content as your own.

Product details

Product information and images

FarmAura aims to keep product information useful and current, but product details may change over time.

Product images may be representative.

Packaging and labels may evolve.

Pack sizes may vary by product or enquiry.

Product availability may change.

Storage, ingredient, and product descriptions should be confirmed when needed.

Customers should rely on the latest directly confirmed details before purchase.

Order confirmation

Enquiries and order confirmation

Submitting an enquiry, sending a WhatsApp message, or browsing a product page does not automatically create a confirmed order. An order or business arrangement is treated as confirmed only after FarmAura and the customer agree on the relevant details through accepted communication.

Product name or category

Quantity

Pack size

Price

Delivery location

Delivery feasibility

Payment or order process

Wholesale or export documentation needs, where relevant

Pricing

Pricing and availability

Prices, availability, pack formats, and delivery feasibility may vary by product, quantity, location, and business requirement. Customers should rely on the latest details confirmed directly by FarmAura for their specific enquiry.

Website content may not reflect real-time availability.

Bulk pricing may require separate review.

Export-interest enquiries may need product-by-product feasibility review.

FarmAura may update product information, pricing, and policies as needed.

Support policies

Delivery, returns, and support

Delivery availability, timelines, return support, refund support, and replacement decisions are handled according to the relevant policy pages and direct confirmation for the specific enquiry or order.

Business enquiries

Wholesale and export-interest enquiries

Wholesale, bulk, institutional, gifting, and export-interest enquiries are reviewed case by case based on product category, quantity, destination, pack format, documentation needs, and feasibility.

Bulk pricing is confirmed after reviewing requirement details.

Export-interest conversations do not imply confirmed export readiness.

Destination-specific documentation and compliance requirements must be reviewed before commitment.

Business buyers should share accurate requirement details.

Product claims

Responsible product claims

FarmAura's website content is for product discovery and information. Product descriptions should not be treated as medical advice, disease-treatment claims, guaranteed health outcomes, or unsupported certification claims.

No medical or disease-related claims.

Organic certification should be described as active only when verified and active.

Lab-tested claims should be used only when documentation is available.

Export or certification claims should not be inferred unless clearly stated.

Customers with dietary, allergy, or health concerns should review product details carefully and seek appropriate professional advice where needed.

Customer details

Customer responsibility

Customers and business buyers are responsible for providing accurate information during enquiry and reviewing confirmed details before moving forward.

Correct name and contact details

Accurate delivery location

Correct product or category requirement

Quantity and pack-size expectations

Timeline or urgency

Business or export documentation requirements, where relevant

Allergy or dietary concerns, where relevant

Brand content

FarmAura brand and content

FarmAura's name, logo, brand assets, product imagery, catalogue structure, copy, design, and website content may not be copied, modified, reused, represented, or used as another brand's property without permission.

Policy updates

FarmAura may update these terms and related policy pages as product information, enquiry workflows, operational requirements, or legal obligations change. Visitors should review the latest website version before relying on any policy or business arrangement.

Terms contact

Questions before moving forward?

If you have questions about these terms, product information, delivery, support, wholesale, or export-interest conversations, contact FarmAura before relying on any order or business arrangement.

Confirmed communication should be treated as more current than general website information for a specific enquiry.

Contact FarmAura Ask on WhatsApp View FAQ

Clarify first

Need clarity before placing an enquiry?

Contact FarmAura directly for product availability, pricing, pack sizes, delivery possibility, wholesale requirements, or export-interest questions.